| By Mike Nolan |
| Business Writer |
Ed Urban III has gotten a hand from low-tech networking
as he works to build a high-tech wireless Internet network in the
Southland. A conversation in Tinley Park and a referral from his
dad brought new customers to Urban's company, Urban Communications
Inc.
Targeted mainly to businesses, the service is appealing
because it offers speeds rivaling digital subscriber line, or DSL,
technology, but doesn't rely on fiber optic or copper lines.
The Oak Forest-based company is delivering Internet
access using transceivers mounted on rooftops and communications
towers in the south and southwest suburbs. Customers are connected
to the service using a flat-panel antenna - about the size of a
sheet of loose-leaf paper - placed in a window or on the roof.
Because the service requires a line-of-sight signal,
elevation translates into penetration as far as the placement of
transceivers used to service customers.
In January, Urban Communications fired up a transceiver
on a tower in Tinley Park that broadcasts signals for WJYS-TV (Channel
62). Perched 475 feet in the air, the transceiver can find customers
as far south as University Park and Monee.
"It gives us a tremendous coverage area,"
said Urban, president and chief executive officer of Urban Communications,
which he founded in 1997.
The Sandburg High School graduate is an attorney
with the Oak Forest law firm Urban & Burt Ltd., which was founded
by his father. His father is senior partner with the firm.
Earlier this year, Urban was talking with Ken Cwodzinski,
Tinley Park's facilities and electrical engineer, trying to pinpoint
the source of interference that was disrupting Urban Communications'
signal.
While the village was already a customer of another
local Internet service provider, that would soon change. In June,
that company abruptly went out of business.
"One day, all of a sudden, our Internet didn't
work." said Cwodzinski, who's in charge of Tinley Park's communications
systems.
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Photos
by Matt Marton/Daily Southtown
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He recalled talking with Urban about his wireless
service, called Urban Communications, and within two days the village
was back online. Tinley had been linked to the Internet via a super-fast
T1 line, and Cwodzinski said Urban's wireless service offers comparable
speed.
"It's the same speed I was getting (before),
and I don't have phone line charges,"
he said.
Urban Communications also has transceivers on top
of its own office building, at 5320 W. 159th St., and on the roof
of Re/Max Team 2000's offices at 15607 S. Harlem Ave. in Orland
Park.
The company recently signed an agreement with the
Orland Fire Protection District to mount antennas on two of the
district's towers, including one next to the administration office
at 9788 W. 151st St. in Orland Park.
The district is a customer of the wireless Internet
service, which for now is used mainly for moving data between fire
stations, Fire Chief Bob Buhs said.
"We did have DSL, but the problem was that
it failed quite often," Buhs said.
Re/Max Team 2000 needed Internet access to comply
with a directive from the Multiple Listing Service of Northern Illinois
Inc., said Roger Hug, co-owner and manager of the real estate agency.
The office was too far from one of Ameritech's DSL-equipped
switching stations, he said. Hug said he found out about the service
from Urban's father, who Hug used to work for.
"He said I should talk to his son about this
new Internet service," Hug said.
Re/Max became a customer about 1½ years ago.
Hug said he's considering hooking up the agency's two other offices
on John Humphrey Drive in Orland Park and Palos Heights.
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"We have been very pleased with it," Hug
said.
Hemlock Federal Bank for Savings in Oak Forest has
been using the wireless Internet service for nearly a year. A customer
of the bank, Urban promised to refund Hemlock's money if it wasn't
happy with the service.
"We felt there was very little downside"
in signing up, said Mike Stevens, Hemlock's president and chief
financial officer.
"We are extremely pleased with it," he
said, noting it's "dramatically faster" than the dial-up
service the bank had previously. "It's worked out real well."
Stevens would like to have wireless Internet access
at Hemlock's branches in Lemont and Bolingbrook. The only problem
is Urban Communications doesn't have antennas that far west.
That might be changing soon, Ed Urban said.
"We are lining up towers to the south and west,"
he said.
Because the Orland Fire Protection District handles
fire dispatching for Mokena, Peotone and Romeoville, Urban is hoping
his arrangement with the Orland district could lead to lease agreements
with those other departments.
With wireless telecommunications companies willing
to pony up tens of thousands of dollars annually to lease tower
space for their antennas, Urban Communications has had to scramble
to find spots for its transceivers.
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"It was tough," Ed Urban said.
A year ago he talked with Orland Park officials about
leasing space on village-owned towers.
"They wanted $1,800 per month per antenna,"
he said. "We don't have the kind of scale (that a major wireless
carrier has) to pay that."
Urban wouldn't say how many customers use the wireless
service. There are a few residential subscribers despite the high
initial cost.
For residential customers the monthly charge is
$69.95, but equipment and installation fees can range from $499
to $900.
A business with a single computer connected to the
Internet will pay less than $100 per month, while a larger company
with multiple users might pay as much as $1,400 per month. Urban
said he is running a special promotion for business customers, charging
$499 for equipment and installation.
While he's not about to turn down customers, Urban
said he is taking a measured approach to building out the wireless
network.
"We are going to control our growth based on
what level of service we can provide," he said.
Mike Nolan may be reached at mnolan@dailysouthtown.com
or (708) 633-5952.
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