Enterprise-Grade VoIP Communications Powered by FusionPBX

With Urbancom’s reliable and cost-effective hosted business phone solution, your business can communicate more efficiently and professionally without the expense and complexity of purchasing, maintaining, and managing a traditional on-premises telephone system.

Our hosted phone service is powered by FusionPBX, a powerful and flexible communications platform designed to deliver enterprise-grade calling features to businesses of all sizes.

Unlike traditional phone systems that rely on equipment installed at a single location, Urbancom’s FusionPBX platform operates on our own secure, high-performance network, with a redundant PBX cluster spanning two geographically separate data centers. This architecture provides an additional layer of reliability and helps minimize service interruptions in the event of an infrastructure failure.

Urbancom takes care of the technical side, including system hosting, platform maintenance, configuration, and ongoing support. This allows you to focus on running and growing your business while we handle your communications infrastructure.

ENTERPRISE-GRADE FEATURES AT AN AFFORDABLE COST

Our hosted FusionPBX solution provides businesses with advanced telephone features traditionally associated with expensive enterprise phone systems, without the need to purchase or maintain costly on-site PBX equipment.

Whether your business has just a few employees or multiple offices and departments, our solution offers the flexibility and scalability to meet your communication needs.

Available features include:

• Auto Attendants: Professionally greet callers and automatically direct them to the appropriate employee or department.

• Call Queues: Efficiently manage incoming calls and distribute them among available employees.

• Ring Groups: Have multiple phones ring simultaneously or in a predetermined sequence to ensure important calls are answered.

• Voicemail to Email: Receive voicemail messages directly in your email inbox for convenient access.

• Call Forwarding: Redirect incoming calls to another extension, mobile phone, or external number.

• Call Transfers: Easily transfer calls between employees, departments, and business locations.

• Conference Calling: Connect multiple participants for productive meetings and collaboration.

• Extension-to-Extension Dialing: Communicate seamlessly between employees and offices using internal extensions.

• Multi-Location Support: Connect multiple business locations under one unified telephone system.

• Caller ID and Call History: Easily identify incoming callers and review call activity.

• Business Hours and Holiday Routing: Automatically direct incoming calls based on your business schedule.

• Scalable Extensions: Add or remove users and extensions as your business grows.

PROFESSIONAL YEALINK IP PHONES

Our hosted FusionPBX solution is paired with professional-grade Yealink IP phones, providing exceptional voice quality, modern functionality, and an easy-to-use experience.

Yealink phones are designed for today’s business environment, offering a wide range of models to accommodate everything from individual office users to receptionists, executives, and conference rooms.

Depending on the model selected, available features include:

• High-resolution color displays and touchscreen options

• Gigabit Ethernet connectivity

• Programmable function keys and speed dialing

• HD voice technology for crystal-clear conversations

• Hands-free speakerphone functionality

• Bluetooth and Wi-Fi connectivity options

• Multiple line appearances

• Expansion modules for receptionists and high-volume users

• Headset compatibility

• Video calling capabilities on supported models

With Yealink IP phones and Urbancom’s hosted FusionPBX platform, your employees can enjoy a modern, feature-rich communication experience without the limitations of traditional telephone lines.

BUILT-IN REDUNDANCY ACROSS TWO DATA CENTERS

Reliability is at the core of Urbancom.net’s hosted phone solution.

Our FusionPBX platform is deployed as a redundant cluster across two geographically separate data centers, providing an additional layer of protection against equipment failures and infrastructure outages.

By distributing our hosted PBX infrastructure across multiple facilities, we reduce dependence on any single data center and improve the overall resilience of our communications platform.

This redundant architecture is designed to deliver:

• High Availability: A resilient hosted PBX environment designed to minimize service interruptions.

• Geographic Redundancy: PBX infrastructure distributed across two separate data centers.

• Improved Business Continuity: Additional protection against localized infrastructure failures.

• Centralized Management: Professional monitoring, maintenance, and administration by Urbancom.net.

• Scalable Infrastructure: A flexible platform capable of supporting businesses as their communication requirements grow.

Our goal is simple: provide a dependable business phone system that allows your employees to stay connected and your customers to reach you when it matters most.

ONE PHONE SYSTEM FOR MULTIPLE BUSINESS LOCATIONS

For businesses operating from multiple offices or facilities, Urbancom’s hosted FusionPBX solution makes communication simple.

Employees at different locations can operate as part of one unified telephone system, allowing calls to be transferred between offices, extensions to be dialed internally, and incoming calls to be routed to the appropriate location or department.

Whether your employees work from a single office, multiple branches, or supported remote locations, our hosted solution provides the flexibility to keep everyone connected.

As your business expands, additional phones, extensions, and locations can be incorporated without the need to deploy a separate PBX system at every office.

LET URBANCOM HANDLE YOUR BUSINESS COMMUNICATIONS

With Urbancom’s hosted FusionPBX solution, there is no need to worry about managing servers, maintaining complicated telephone equipment, or supporting your own PBX infrastructure.

We provide the hosting, technology, and technical expertise needed to deliver a modern business communications platform.

By combining FusionPBX technology, professional Yealink IP phones, and our geographically redundant data center infrastructure, Urbancom offers a reliable, scalable, and affordable alternative to traditional business telephone systems.

Spend less time worrying about your phone system and more time focusing on your business.

Urban Communications

Reliable Communications. Redundant Infrastructure. Business Without Interruption.